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When & Where?

Tuesday 11 October
Wednesday 12 October

National Hall,
London Olympia


Dear Danny at Cognitive Publishing Ltd,

As a subscriber to Public Sector Executive we would like to outline a number of benefits that you will gain from attending this year's Call Centre & Customer Management Expo.

As someone who works in the public sector  I'm sure you'll be the first to appreciate there has never been a more important time for you to improve efficiency, reduce costs and ensure that you get the most out of your contact centre.

 Please click here to register now for FREE entry and SAVE 30!
Don't forget to quote promotional code PSE


This year Call Centre & Customer Management Expo is all about 'working smarter' by improving operational efficiencies whilst delivering superior customer contact. By attending this year's event you can be sure to enjoy the following benefits:

> Research, compare and test out a leading product or service first hand before committing to a purchase. With over 200 exhibitors featured at the show we ensure that every angle is covered in order to provide you with the very best solutions available.

> Discover revolutionary customer management practices through our great selection of strategic keynotes.

> Make valuable new contacts in our networking lounge.

> Learn more about the solutions our suppliers provide across 4 dedicated solutions theatres.

> Gain free advice specific to your call centre and customer management challenges in our consultancy clinic.

> Be inspired and learn revolutionary motivational techniques in our incentives & motivational area.

> Discover the latest training and online learning options available to help develop you and your team in our learning and development zone.


Call Centre & Customer Management Expo offers you the tools to not only meet your short and long term goals but also makes sure your call centre is recognised as one of the best not only within your sector but nationwide.

It is all about showcasing how customer service excellence is the best strategy for success, and how taking pride in being at the forefront of the contact centre industry, will keep you ahead of the game.



Plus don't miss out on our Call Centre Focus Conference...

The Call Centre Focus Conference is an unmissable annual gathering for inspiration and insight into the very latest information and knowledge on how to motivate your staff and meet ever-increasing customer expectations.>> Please click here to BOOK NOW 


We look forward to welcoming you to our new home, National Hall Olympia, London on 11-12 October 2011.

The Call Centre & Customer Management Expo Team

P.S. Register in advance and receive $499 worth of virtual ICMI training.
To claim the virtual training session you must visit the ICMI stand at Call Centre & Customer Management Expo.


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